CloudPlanner and Young Ideas Software, L.L.C. has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and billing information, such as billing name and address, credit card number. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such number of employees, or type of business.

CloudPlanner and Young Ideas Software, L.L.C. uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company, such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and may opt to send a Customer Newsletter or other promotions or Notices through this email address.

All billing information that we collect through the Site is used solely to bill for the Service. This billing information is not used by CloudPlanner and Young Ideas Software, L.L.C. for marketing or promotional purposes. CloudPlanner and Young Ideas Software, L.L.C. uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

CloudPlanner and Young Ideas Software, L.L.C. may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers.

If a user elects to use our referral service for informing a friend about our site or services, we ask them for the friend's name and email address. CloudPlanner and Young Ideas Software, L.L.C. will automatically send the friend a one-time email inviting them to visit the site. CloudPlanner and Young Ideas Software, L.L.C. does not share this information with any third parties.

Cookies

When you interact with the CloudPlanner website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to CloudPlanner and Young Ideas Software, L.L.C. either by responding to a promotional offer, opening an account, or registering for a free trial, you remain anonymous to CloudPlanner and Young Ideas Software, L.L.C. . Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

CloudPlanner uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows CloudPlanner to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the CloudPlanner application. CloudPlanner uses persistent cookies, that only CloudPlanner and Young Ideas Software, L.L.C. can read and use, to identify the fact that you are a CloudPlanner and Young Ideas Software, L.L.C. customer or prior CloudPlanner website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.

Security

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. CloudPlanner and Young Ideas Software, L.L.C. also implement an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, CloudPlanner and Young Ideas Software, L.L.C. provide unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to CloudPlanner's Security Administrator by e-mailing such questions to contact@CloudPlanner.com.